WildWay Shop – Security & Data Protection Policy

1. Commitment to Security At WildWay Shop, we prioritize the security of your personal data and financial information. We employ industry-standard measures to protect your transactions and ensure that your privacy is respected at all times.

2. Secure Payment Processing We do not store your full credit card details on our servers. All payments are processed through encrypted, PCI-DSS compliant third-party payment gateways (e.g., Stripe, PayPal, or Infomaniak’s secure payment solutions).

Encryption: All data transmitted between your browser and our website is encrypted using SSL (Secure Sockets Layer) technology, indicated by the padlock icon in your browser address bar.

Payment Methods: We accept major credit cards (Visa, MasterCard), PayPal, and bank transfers. Your financial data is handled directly by the payment provider and is never shared with WildWay Shop staff.

3. Data Protection (GDPR Compliance) In compliance with the General Data Protection Regulation (GDPR) and Portuguese law:

Data Collection: We only collect data necessary for order processing, shipping, and customer support (e.g., name, address, email).

Usage: Your data is used exclusively to fulfill your orders and improve our service. We do not sell, rent, or trade your personal information to third parties.

Storage: Your data is stored securely on servers located in the European Union/Switzerland, subject to strict access controls and regular security audits.

Retention: We retain your data only for as long as required by law (typically for tax and accounting purposes, up to 10 years) or until you request deletion.

4. Account Security If you create a customer account on WildWay Shop:

Password: You are responsible for keeping your password confidential. Do not share it with anyone.

Authentication: We recommend using a strong, unique password. In the event of a suspected breach, we will notify you immediately and assist in securing your account.

5. Third-Party Links Our website may contain links to external partners (e.g., shipping carriers or payment providers). WildWay Shop is not responsible for the content or privacy practices of these external sites. We encourage you to review their respective privacy policies before providing any information.

6. Data Breach Protocol In the unlikely event of a data breach that compromises your personal information, WildWay Shop will:

Notify the relevant supervisory authority within 72 hours if required by law.

Inform affected customers immediately via email with clear instructions on how to protect themselves.